Policies

Home / Policies

Who We Are

Our website address is: http://makingmagicalmemories.com

 

Cleaning Instructions

All products are considered works of art and should be hand washed gently with a mild soap.     

On the jeweled glassware, please do not immerse the entire glass in water. You can use glass cleaner if you choose to display it.

 

Shipping Policies

We ship to the address you provide when filling out your order. We are happy to ship items as gifts and will include a personal card. In the “Note to Sellers” section, please write your card when you are checking out. We use various methods to ship including, USPS, UPS and FedEx.

 

Refunds and Exchanges

We want you to be happy with your jeweled wine glasses. If you are not satisfied, please contact us within 24 hours of receiving your glasses. We will refund your money upon the return of the item(s) in it’s original condition. Buyer pays shipping cost and it must be insured plus a 20% restocking fee. Please do not return any merchandise without contacting us for an RA (return authorization). We are not responsible for lost or stolen items. If items are not claimed within 7 days we will not be able to store your merchandise and will dispose of it.

Sometimes accidents do happen and in the rare case that your order is damaged, please contact Making Magical Memories And More within 48 hours to file a claim. In order to file a claim, you must have proof and the best way to do this is to take a picture of the damage. Do not throw away any packaging materials. The information including the tracking # will be on the label. Without the required information we cannot file a claim.

 

Privacy Policy

Last updated April 22, 2025

This privacy policy discloses the privacy practices for http://makingmagicalmemories.com

This privacy policy applies solely to information collected by this website. We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily provide us via email or other direct contact from you. We will not sell this information to anyone or share with any third party with the exception of the shipping provider.

You may opt out of any future contacts from us at any time by contacting us via email @ info@makingmagicalmemoriesandmore.com Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way.

 

Information We Collect And How We Use It

Types of Information

We may collect the following types of Information through our Services:

(1) “Personal Data” such as your name, e-mail address and phone number, account or mailing address, and other information that can be used to directly identify and contact you (which, in some cases, may include certain Device Information or information from the signature block of your e-mail).

(2) “Device Information” which is information relating to the computer or device you are using when you access our Services, such as your computer’s IP address, your mobile device identifiers (including Apple IDFA or an Android Advertising ID), the type of browser and operating system you are using, the identity of your internet service provider, and your device and browser settings.

(3) “Usage Data” which is data related to your use of the Services such as the pages you visit, the sites you use before or after visiting ours, your actions within the Services, the type of content or advertisements you have accessed, seen, forwarded and/or clicked on, Wi-Fi connections, date and time stamps, log files, and diagnostic, crash, website, and performance logs and reports.

(4) “Audio, electronic, visual, or similar information” such as voicemails on our customer service phone line.

As described in more detail below, we collect Personal Data only when you provide it to us but may collect other types of Information whenever you use our Services through automated means such as software developer kits, cookies and web beacons (which are discussed in more detail below).

 

Payment Information

Payments submitted in connection with the Services must be made via the Services by credit, debit card, or through alternate payment methods (such as PayPal) where such alternate payment methods are made available as an option. Please note that alternate payment methods may be provided by third parties subject to that third party’s privacy policy. This Privacy Policy does not apply to such third party’s collection and use of your information. Please review the applicable third party’s privacy policy. With regard to credit and debit card payment, all credit and debit card information is provided directly to our third-party payment processor. We do not directly access, handle, or store your credit or debit card information. To submit payment using the Services, you will need to provide us with your contact information (e.g., name, address, email address, telephone number), and your credit or debit card information to our payment processors. Our payment processor will use your credit and debit card information in accordance with its privacy policy. Where online storefront on the Services is hosted or powered by a third party, we encourage you to review any posted terms and privacy policies.

 

Sharing Of Information

In no event will we disclose, rent, sell or share any of your Personal Data to third parties for direct marketing purposes, provided that we do engage certain third party targeted advertising partners as discussed “Automated Data Collection / Cookies” section of the Policy below. We only share your Information with third parties for the purposes described below. 

We contract with companies or individuals to provide certain services related to the functionality and features of the Services, including content streaming, email and hosting services, software development, data management, orders, payment processing, management of forms, quizzes and polls, customer service, returns, live chat, marketing, fraud prevention, product review and questions, and administration of contests and other promotions. We call them our “Service Providers.” We may share your Information with Service Providers as appropriate for them to perform their services for us and our Service Providers are permitted to use your Information only for such purposes.

The server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

In certain instances, as with Paypal and Afterpay, which process payments, you may also be directed to a third-party website which is governed by its own privacy policy:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full
https://www.afterpay.com/privacy-policy

We may also share or transfer Device Information and Usage Data in aggregated, anonymized form with or to our affiliates, licensees, partners and Service Providers for administrative, analytical, research, optimization, and security purposes, but no such Information will be linked with your Personal Data or be used to identify or contact you.

Finally, we may share your Information: (i) In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us; (ii) When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company, our users, or others; and in connection with the enforcement of our Terms of Use and other agreements; or (iii) In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

info@makingmagicalmemoriesandmore.com  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way.